Sparqly Ops
Charging Operations and Asset Control
Operate sites, chargers, sessions, authorizations, alerts, commands, diagnostics, and smart charging through an OCPP gateway isolated from the business database.
Live product surfaceSparqly Ops
How it works
Sparqly Ops in three parts.
A deliberate transport boundary
The OCPP gateway runs on its own database, isolated from the platform. It speaks to the application over signed HTTP only, so a flood of slow charge events never locks billing — and it deploys blue-green, so a release is invisible to chargers.
Commands and diagnostics
Issue remote reset, unlock, availability, reservation, and charging-profile commands and watch them land in the message trace. Every OCPP frame is searchable with its payload intact, so a disputed session is inspected, not guessed.
The trigger layer
A fault here does not stop at a red icon. It raises offline and recovery alerts, can open a work order in Service, flags the session for Revenue, and writes the sequence to the evidence chain in Control.
Capabilities
What Sparqly Ops includes.
checkOCPP 1.6, 2.0.1, and 2.1 gateway support, with protocol version captured at commissioning
checkSites, assets, charge points, EVSEs, connectors, circuits, meters, and configuration assignments
checkLive sessions, meter values, connector state, anomalies, and governed force-stop workflows
checkRFID, app, Autocharge, eMAID, and contract-based authorization controls
checkRemote reset, unlock, availability, reservation, firmware, diagnostics, local-list, and charging-profile commands
checkSearchable OCPP traces with request, response, latency, result, and command evidence
checkGateway health, charger heartbeat, uptime measurement, offline and recovery notifications
checkOperational alerts, incidents, outage notices, and escalation workflows
Related domains
Also part of the platform.
03
Field Service, Maintenance and Support
Turn charger faults and driver issues into governed work, with support cases, crews, parts, vendors, maintenance plans, SLAs, and completion evidence in one workflow.
Sparqly Service09Governance, Compliance and Migration
Tenant isolation, access controls, privacy rights, evidence, commissioning, migration, and offboarding — the controls that keep every material action explainable.
Sparqly ControlNext step
See Sparqly Ops against your operating model.
Bring your charger mix, tenant structure, and current toolchain. We will map the product surface to the way you run the network.
Book a demo